Professional Development

Professional Development

New workplace study critical of focus on occupation density

A new report says improved workplaces could improve business productivity by as much as 3.5% and deliver a £70m boost to UK productivity.  The report, entitled 'The Workplace Advantage', was issued by the Stoddart Review, a not-for-profit initiative bringing together business leaders and workplace professionals to look at workplace strategies.

BIFM loses another Chief Executive

The British Institute of Facilities Management (BIFM) has announced the immediate departure of Chief Executive Brian Perry.

FM body the Building Futures Group folds

The Board of the Building Futures Group has announced that the company has ceased trading.

A statement on the organisation’s website, entitled “The Building Futures Group announces business closure after two successful years”, gives no reason for the closure.

The Building Futures Group was set up following the merger of the Facilities Management Association and the former sector skills council Asset Skills and the Cleaning and Support Services Association (CSSA) in 2013.

Diary Date: Facilities Show, UK Health and Safety, Firex, etc

Six industry shows relevant for charities facilities managers will be combined into one big event at London's ExCeL exhibition centre in June.

"Protection and Management 2014" is the new combined event for:

• The Facilities Show

• Safety & Health Expo

• FIREX International

• IFSEC International

• The Energy & Environment Expo, and

• The Service Management Expo.

CIBSE President asks: Should FMs be Chartered?

The President of the Chartered Institution of Building Services Engineers (CIBSE) has called for a debate on Chartered status for Facilities Managers.

Facilities Managers have a number of professional institutions to choose from.  The three main bodies are:

  • The Royal Institute of Chartered Surveyors (RICS)
  • The Chartered Institute of Building (CIoB)
  • The British Institute of Facilities Management (BIFM)

Total membership numbers

Here is how they compare by total membership:


How many are facilities managers?

However, when you look how many members identify themselves as facilities managers, the picture changes dramatically:


How the organisations define f.m.

This is how the three institutions view facilities management:

The CIoB

It's the responsibility of facilities managers to make sure that a building and its services fulfil the needs of the organisation using it. Once construction is completed, facilities managers are employed to take care of all the different issues required to make a building work. This allows people using the property to continue living and working in it.

Their work involves:

■planning how the inside of a building should be organised
■taking charge of renovations and office moves
■maintaining buildings and ensuring everything is in good working order
■ensuring all IT systems function effectively (eg phones, computers, faxes, photocopiers)
■managing a building's security
■organising the cleaning and general upkeep of a building
■negotiating the best possible deals for all of the above.


FM Competency Guidance:

  • Analysis of client requirements
  • Conflict avoidance, management and dispute resolution procedures
  • Construction technology and environmental services
  • Consultancy services
  • Contract administration
  • Contract practice
  • Corporate real estate management
  • Design and specification
  • Environmental management
  • Fire safety
  • GIS
  • Health and safety
  • Landlord and tenant (including rent reviews and lease renewals)
  • Maintenance management
  • Procurement and tendering
  • Project audit
  • Project financial control and reporting
  • Property management
  • Strategic real estate consultancy
  • Supplier management
  • Sustainability
  • Works progress and quality management 


Facilities Management Taxonomy:

  • Business Organisation
  • FM Development and Trends
  • Business Management
  • Physical asset management
  • Land

1 Buildings/Property

2 Workplace

3 Information

4 Fleet Management

5 Decommissioning and disposal

Services Management

• Reception

• Post and Messengers

•Waste Management





•Information & Knowledge

•Library & Archive

•Reprograhics Printig & Stationary

•Travel Booking

• Stores

Process Management

• Human Resources Management


• Customer Service

• Financial Management

•Procurement, Project & Contract Management

•Health & Safety Management

•Quality Management

• Performance Management

•Risk Management

More than one third of FMs unfamiliar with BIM

A survey has revealed more than a third of facilities management professionals are unfamiliar with building information modeling, or BIM.  

BIM is the process of generating and managing computer data about the design and functioning of a building during its entire life cycle. The  government-backed BIM4FM group carried out the survey to find out whether fms are aware of BIM.   

Free Gas Safety Conference, July 11th, Derby

The Institution of Gas Engineers and Managers (IGEM) is hosting a free one-day conference on Gas Safety on July 11th in Derby. IGEM is running the conference as part of its campaign to prevent deaths, injuries and suffering caused by carbon monoxide poisoning.

The target audience includes all landlords, educational establishments, emergency responders, contractors, and operatives.

Diary Dates: CFM Spring Meeting, Facilities Show and ThinkFM Conference

Some diary dates for facilities managers:

The Charity Facilities Management spring meeting will be on May 22nd in London.

Many people who look after buildings and services for charities may not even know that what they are doing is "facilities management"! 

Facilities management (f.m.) is a relatively new term.  It is encompasses many different functions relating to property, and services for the users of buildings.  

A short definition could be:

The aim of facilities management is to co-ordinate buildings and services to create the optimum working environment for staff and visitors.

Different types of f.m.

Facilities management is sometimes divided into two separate categories: "Hard FM" and "Soft FM":

Hard f.m.

Hard services includes such things as the maintenance of the building fabric, mechanical and electrical services and telecoms.

Soft f.m.

Soft f.m. is often used to describe the issues relating to the day-to-day running of services that help staff carry out their function, such as security, cleaning, catering, mail services, etc.

Key Areas of Responsibility and Skills:

The exact areas of responsibility taken on by a facilities manager may vary. Facilities managers may be responsible for all, or some of these functions within a charity:


  • Property Acquisition, Leasing and Disposal
  • Space Planning, Allocation, and Management
  • Architectural/Engineering Planning and Design
  • Engineering design of major systems
  • Construction Project Management
  • Relocations
  • Alterations, renovations
  • Project management

Building Management:

  • Day-to-day operations
  • Compliance with regulations 
  • Mechanical and electrical services
  • Maintenance and repair of buildings, grounds and building services
  • Energy Management


  • Cleaning Services 
  • Pest and rodent control
  • Waste management
  • Security 
  • Catering & Food services
  • Mail, messenger and print  management
  • Telecommunications, Data communications, Wire, and Network Management
  • Transportation - travel management, fleet management, and vehicle maintenance


  • Health and Safety 
  • Business Continuity
  • Disaster recovery


  • Procurement for all of the above
  • Contract management

Not everyone who carries out the f.m. role within a charity may have 'facilities manager' in their job title. However the function of facilties management plays a vital role in helping charities deliver their mission.